Our head candle workshop is in North Dallas, Texas
All of our products are handmade by us!
Please send us an email at email@example.com or fill out the form here: https://riverbirchcandles.com/pages/contact-us
With industry's lowest minimum for USA-manufactured products, you can start your own home fragrance line for as low as 11 units.
Minimum Units Per Scent & Vessel: 10 units
Total Order Minimum: $150
Orders will typically ship out between 11-14 business days. For larger orders, we will reach out to let you know the estimated ship date.
Need your order sooner? Please email firstname.lastname@example.org before you place your order. Rush fee will apply (25% of total order).
Yes! Please email email@example.com with the scents you would like to sample and what vessel you would like to sample them in.
Tea Light: $3.00
Tin Candle: $7.25
Jar Candle: $9.00
Wax Melt: $4.50
We will send you an invoice for the requested samples promptly after your email. *Samples do not come with labels*
Yes! Please send us an email at firstname.lastname@example.org or fill out the form here: https://riverbirchcandles.com/pages/contact-us
Please include a PNG or PDF file of your label design when you order or send them to email@example.com
Recommend label sizing, though custom label sizes are available:
Tin candles: 1" H x3" W
Glass jar candles & Wax Melts: 2.675"x2.675" (White background only for listed cost, if you need a color background ,please message us)
Please include a PNG file of your label design when you order or send them to firstname.lastname@example.org
Within a few days of ordering, you will receive an email to confirm the design of the label before it is printed.
We do not accept returns. All claims for shortages and/or damages must be reported to River Birch Candles within 5 days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable.
Our 8 oz candles have a 40 hour burn time and our 8.5 oz candles burn for 45 hours.
To get the longest life out of your candles, be sure to trim your wick! We suggest trimming wicks 1/4" before each use.
Yes! We encourage everyone to reuse and recycle cleaned candle containers. All River Birch candle containers are 100% recyclable.
We believe there are too many companies selling candles made with chemicals dangerous for your health.
We believe that candles should be made with soulful fragrance and no BS ingredients. This means we use soy wax, safe and natural fragrance as well as cotton wicks.
A lighted candle is an open flame. Be careful. Always keep candles away from drafts, heat sources, and anything flammable. Make sure burning candles are out of the reach of children and pets. Never leave a burning candle unattended.
The first burn of a candle is the most important. When lighting a candle for the first time, burn until wax melts across the entire surface to liquefy the entire top layer. If the wax does not melt from edge to edge of the container, it will create a “memory ring”. Once a candle has a memory ring, it will continue to tunnel and will never burn evenly.
Going forward, when you burn your candle, always allow the top layer to become a pool of liquid wax and you'll get the most fragrant scent possible.
Keep the wick trimmed to 1/8 inch at all times.
Ideally, burn River Birch Candles for 90 minutes to 2 hours. and never more than four hours at a time.
Store candles in a cool, dark and dry place when not in use
When only 1/2" or 10mm of candle wax remains, it's time to discontinue use, and perhaps try a new River Birch Candle Scent.
Yes, we do! Learn more about being a wholesale partner here: https://riverbirchcandles.com/pages/wholesale