Thinking about offering soy candles to your customers, well these are the ones. Lovely scents that leave a lasting fragrance to remember. Our customers love them.
-Kena, Ko’ Kontou Beauty Bar
What Business Owners Love About River Birch Candles
Check Out Some Candles We Have Made for Our Clients
Some labels were made and designed by customers
Frequently Asked Questions
About Us
Where are you located?
Our head candle workshop is in North Dallas, Texas
All of our products are handmade by us!
How do I contact River Birch Candles?
Please send us an email at riverbirchcandleco@gmail.com or fill out the form here: https://riverbirchcandles.com/pages/contact-us
About the Private Label Process
What is the minimum order for Private Label or Unlabeled?
With industry's lowest minimum for USA-manufactured products, you can start your own home fragrance line for as low as 11 units.
Minimum Units Per Scent & Vessel: 10 units
Total Order Minimum: $150
What is the lead time?
Orders will typically ship out between 11-14 business days. For larger orders, we will reach out to let you know the estimated ship date.
Need your order sooner? Please email riverbirchcandleco@gmial.com before you place your order. Rush fee will apply (25% of total order).
Can I order scent or candle samples?
Yes! Please email riverbirchcandleco@gmail.com with the scents you would like to sample and what vessel you would like to sample them in.
Sample Costs:
Tea Light: $3.00
Tin Candle: $7.25
Jar Candle: $9.00
Wax Melt: $4.50
We will send you an invoice for the requested samples promptly after your email. *Samples do not come with labels*
Can I see a Scent Description for a certain scent?
Yes! Please send us an email at riverbirchcandleco@gmail.com or fill out the form here: https://riverbirchcandles.com/pages/contact-us
What type of file should I send for the label?
Please include a PNG or PDF file of your label design when you order or send them to riverbirchcandleco@gmail.com
What are the dimensions of the labels?
Recommend label sizing, though custom label sizes are available:
Tin candles: 1" H x3" W
Glass jar candles & Wax Melts: 2.675"x2.675" (White background only for listed cost, if you need a color background ,please message us)
Please include a PNG file of your label design when you order or send them to riverbirchcandleco@gmail.com
How does the label design proofing process work?
Within a few days of ordering, you will receive an email to confirm the design of the label before it is printed.
What is the return policy?
We do not accept returns. All claims for shortages and/or damages must be reported to River Birch Candles within 5 days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable.
About Our Products
What is the Burn Time for River Birch Candles?
Our 8 oz candles have a 40 hour burn time and our 8.5 oz candles burn for 45 hours.
To get the longest life out of your candles, be sure to trim your wick! We suggest trimming wicks 1/4" before each use.
Can River Birch Candle vessels be reused and recycled?
Yes! We encourage everyone to reuse and recycle cleaned candle containers. All River Birch candle containers are 100% recyclable.
What makes River Birch Candles unique?
We believe there are too many companies selling candles made with chemicals dangerous for your health.
We believe that candles should be made with soulful fragrance and no BS ingredients. This means we use soy wax, safe and natural fragrance as well as cotton wicks.
What is the best way to care for a candle?
A lighted candle is an open flame. Be careful. Always keep candles away from drafts, heat sources, and anything flammable. Make sure burning candles are out of the reach of children and pets. Never leave a burning candle unattended.
The first burn of a candle is the most important. When lighting a candle for the first time, burn until wax melts across the entire surface to liquefy the entire top layer. If the wax does not melt from edge to edge of the container, it will create a “memory ring”. Once a candle has a memory ring, it will continue to tunnel and will never burn evenly.
Going forward, when you burn your candle, always allow the top layer to become a pool of liquid wax and you'll get the most fragrant scent possible.
Keep the wick trimmed to 1/8 inch at all times.
Ideally, burn River Birch Candles for 90 minutes to 2 hours. and never more than four hours at a time.
Store candles in a cool, dark and dry place when not in use
When only 1/2" or 10mm of candle wax remains, it's time to discontinue use, and perhaps try a new River Birch Candle Scent.
Does River Birch Candles wholesale candles, teas and matches?
Yes, we do! Learn more about being a wholesale partner here: https://riverbirchcandles.com/pages/wholesale