Create Your Home Fragrance Line
We make the private label process as easy as possible!
Simply select your scent, vessel + decide if you'd like us to label them or send them unlabeled.
We make the Candles. You make the profit.
Scents
Choose from over 100 unique masterfully made scents for your candles, room sprays + wax melts.
Vessels
Pick which candle vessel you would like or request a custom vessel. Use the "product" drop down menu to see all vessels with pricing.
Order Samples
We highly recommend ordering samples to make sure everything is perfect.
Decide Quantities + Order
Ready to order? Place your order here + get excited for your customizable candles, room sprays + wax melts!
Label Design Options
Option 1
We print a label design you provide. Label size varies with a vessel
Option 1
We print a label design you provide. Label size varies with a vessel
Option 2
Showcase key ingredients or materials that push customer to convert.
Option 3
We fully design label $100 one time design fee will apply
Option 1
We print a label design you provide. Label size varies with a vessel
Option 2
Showcase key ingredients or materials that push customer to convert.
Option 3
We fully design label $100 one time design fee will apply
Our Story
Shane and Erica Washington, high school sweethearts who tied the knot in 2018, have always shared a love for creating meaningful experiences together. Their journey from a young couple in love to entrepreneurs is a testament to their shared vision, passion, and dedication.
Erica has always had a deep love for candles, filling their home with warm, inviting scents that created a cozy atmosphere. Shane, ever the thoughtful partner, decided to...
Hand Poured
By Local Artisans
Texas Made
In Dallas
Family Owned
And Operated
Examples
our products we have made for our clients
Our Policies
including refunds, returns, +
FAQ
Questions and Answers
What is the process?
We make it as easy as it can be! You simply have to select the vessel, scent and send the label design over. Then we make and ship it to you! To order private label or unlabeled candles, wax melts or room sprays, please select the vessel, scent, and quantity through this link: riverbirchcandles.com/products/private-label-product
What are the options for the label design?
We have 3 options for the design of the label:
Option 1:
Retailer supplies label design. Please include a PNG or PDF file of your label design when you order or send them to riverbirchcandleco@gmail.com
Option 2:
We add your brand name/fonts and colors to our label design
Option 3:
We fully design label
$100 one-time design fee will apply
What are the sizes for labels?
The label sizes are in included in each listing here: https://riverbirchcandles.com/collections/pl
What is the minimum order for Private Label or Unlabeled?
Total Order Minimum: $150
10 Units Per Scent/Vessel
If you'd like to order under the minimum or order samples, please order here: https://riverbirchcandles.com/collections/private-label-samples
What is the lead time?
Orders will typically ship out between 5-10 business days. For larger orders, we will reach out to let you know the estimated ship date.
Samples take 4-7 business days
Our lead time does not include the shipping time/transit time.
Need your order sooner? Please email riverbirchcandleco@gmail.com before you place your order. Rush fee will apply (30% of total order).
What scents do you have?
We have over 100 scents to choose from. You can see them here: https://riverbirchcandles.com/pages/scent-list
Can you make Custom Scents? What is the process?
For custom scents, it's really flexible. Typically, we make a replica scent of something you had in mind or make a blend of scents that you would like.
Please email us at riverbirchcandleco@gmail.com with the scent that you would like us to make for you.
Costs will vary depending on the ingredients needed.
We have a minimum of 40 candles per scent for custom scents.
Can I pick up my order?
Yes :) Please select "Pick Up" at checkout.
Our pickup address is:
1411 E Campbell Rd, Suite 800A, Richardson, Texas 75081
Our Pick Up hours are 9:30-1:30 pm CST.
We are open M, T, W, F - we are closed on all federal holidays.
Can I get samples?
Yes! You can order samples here: https://riverbirchcandles.com/collections/private-label-samples
*Samples do not come with labels*
Can I come to your workshop to smell your scents?
Yes! Please book an appointment to visit us here: https://calendly.com/riverbirchcandleco/call-with-erica-rome-washington-river-birch-clone-1
Alternatively,uou can order samples here: https://riverbirchcandles.com/collections/private-label-samples
*Samples do not come with labels*
Can candles be made in Custom Vessels?
We can make candles in almost ANY vessel. Please send us an email with the following info and we will give you a quote as soon as possible.
INFO NEEDED:
Dimensions (height and width)
Estimated amount of wax in the vessel (in oz):
Quantity per scent estimate:
Please email the info above to riverbirchcandleco@gmail.com
Do you have bulk discounts for private label?
Yes! We have a 15% code for all orders over $300.
Use code " 15off300"
We can offer further discounted prices on orders over 1000 units per scent/vessel. Please email us at riverbirchcandleco@gmail.com for a quote
What is the return policy?
We do not accept returns. All claims for shortages and/or damages must be reported to River Birch Candles within 5 calendar days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable.
What is the cancelation policy? + change request to orders
As each order is made just for you, we need to be notified that you would like to cancel or change your order before 9AM CST the calendar day after you place your order. After that point, we are unable to cancel or change the order because all supplies have been ordered and the production of your order has begun.
What is the My package is missing/items are missingpolicy? + change request to orders
Let us know within 2 calendar days of the reported delivery date of your package(s) so we can work to find the package. Delivery services may say it is delivered 1 day before it is.
Can I use my own shipping service or provide my own shipping label?
Yes, absolutely! Please send us an email at riverbirchcandleco@gmail.com either before or after your order