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customizeable
CandlesShop Now
Create Your
Home
Fragrance Line
We make the private label process as
easy as possible!
Simply select your scent, vessel + decide
if you'd like us to label them or send
them unlabeled.Our Process
view scent list
Choose from over 100 unique
masterfully made scents for your
candles, room sprays + wax melts.
Don’t see the scent you are
looking for? Send us an email!
We can make a custom scent
just for you.
Select scents
Step 1:
view vessels + pricing
Pick which candle vessel you
would like or request a custom
vessel.
We can also make candles in any
vessel you can send us! Send us
an email for a quote.
select vessels
Step 2:
order samples
We highly recommend ordering
samples to make sure
everything is perfect.
Samples are not required, but
they do help narrow down
scents!
order samples
Step 3:
place order
Ready to order? Place your order
here + get excited for your
customizable candles, room
sprays + wax melts!
*Our MOQ is 10 units per
scent/vessel and an overall order
miniimum of $150
Place order
Step 4:We also offer three
options for label design
Options
for
label
design
Option 1
We print a label design you
provide. Label size varies
with a vessel
Please email your design to
sales@riverbirchcandles.com
Option 2
We customize one of our
label designs with your
brand name, fonts, and
colors.
Option 3
We fully design label $100
one time design fee will
applyShane and Erica Washington, high school sweethearts who
tied the knot in 2018, have always shared a love for creating
meaningful experiences together. Their journey from a young
couple in love to entrepreneurs is a testament to their shared
vision, passion, and dedication.
Erica has always had a deep love for candles, filling their
home with warm, inviting scents that created a cozy
atmosphere. Shane, ever the thoughtful partner, decided to...
Our Story
learn moreFAQs
Total Order Minimum: $150
10 Units Per Scent/Vessel
If you'd like to order under the minimum or order samples, please order here: Our event aims to raise funds to
support our ongoing programs and initiatives.
What is the minimum order for Private Label or Unlabeled?
Orders will typically ship out between 5-10 business days.
For larger orders, we will reach out to let you know the estimated ship date.
Samples take 4-7 business days
Our lead time does not include the shipping time/transit time.
Need your order sooner? Please email riverbirchcandleco@gmail.com before you place your order. Rush fee will
apply (30% of total order
What is the Lead TimeFor custom scents, it's really flexible. Typically, we make a replica scent of something you had in mind or make a
blend of scents that you would like.
Please email us at riverbirchcandleco@gmail.com with the scent that you would like us to make for you.
Costs will vary depending on the ingredients needed.
We have a minimum of 40 candles per scent for custom scents.
Can You Make Custom Scents?
We can make candles in almost ANY vessel. Please send us an email with the following info and we will give you a
quote as soon as possible.
INFO NEEDED:
Dimensions (height and width)
Estimated amount of wax in the vessel (in oz):
Quantity per scent estimate:
Please email the info above to sales@riverbirchcandles.com
Can candles be made in Custom Vessels?Yes! Please book an appointment to visit us here: https://calendly.com/riverbirchcandleco/call-with-erica-rome-
washington-river-birch-clone-1
Alternatively,uou can order samples here: https://riverbirchcandles.com/collections/private-label-samples
*Samples do not come with labels*
Can I come to your workshop to smell your scents?
Yes :) Please select "Pick Up" at checkout.
Our pickup address is:
1411 E Campbell Rd, Suite 800A, Richardson, Texas 75081
Our Pick Up hours are 9:30-1:30 pm CST.
We are open M, T, W, F - we are closed on all federal holidays.
Can I Pick Up My Order?
Yes, absolutely! Please send us an email at sales@riverbirchcandles.com either before or after your order
Can I use my own shipping service or provide my own shipping label?Yes! We have a 15% code for all orders over $300.
Use code " 15off300"
We can offer further discounted prices on orders over 1000 units per scent/vessel. Please email us at
sales@riverbirchcandles.com for a quote
Do you have bulk discounts for private label or unlabeled?
As each order is made just for you, we need to be notified that you would like to cancel or change your order before
9AM CST the calendar day after you place your order. After that point, we are unable to cancel or change the order
because all supplies have been ordered and the production of your order has begun.
What is the cancelation policy? + change request to orders
We do not accept returns. All claims for shortages and/or damages must be reported to River Birch Candles within
5 calendar days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit
will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the
merchandise at the time of purchase. Shipping and handling fees are not refundable.
What is the return policy?